OMNIVIR Privacy Policy
Omnivir (“Omnivir,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage with our services, or communicate with us through digital or mobile channels.
By accessing or using the Omnivir website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information You Provide
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number (including mobile number)
- Company or organization name
- Billing and payment information
- Information submitted through contact forms, booking forms, questionnaires, service requests, or support communications
b. Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages viewed and time spent on the site
- Referring URLs
This data helps us understand usage patterns, improve performance, and maintain security.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and engagement
- Remember preferences and settings
You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and manage our services
- To communicate with you regarding inquiries, appointments, service updates, and support
- To schedule and fulfill service requests and technical work
- To process payments, invoices, and transactions
- To improve our website, services, and operational efficiency
- To comply with legal, regulatory, and contractual obligations
We do not sell your personal information.
3. Sharing and Disclosure of Information
We do not share, sell, or disclose your personal information to third parties except in the following limited circumstances:
- With trusted service providers (such as hosting, analytics, payment processors, or communications platforms) who assist us in operating our business and are contractually required to keep information confidential
- When required by law, court order, or governmental authority
- To protect the rights, property, safety, or security of Omnivir, our clients, or others
4. SMS & Mobile Communications
Text Messaging & Mobile Data
If you provide your mobile phone number and opt in to receive text messages from Omnivir, we may send you service-related communications such as appointment confirmations, service reminders, scheduling updates, and support notifications.
No Sharing of Mobile Opt-In Data
Mobile opt-in data, consent records, and text messaging originator information are not shared, sold, rented, or disclosed to third parties for marketing or promotional purposes. This information is used solely to deliver the communications you have agreed to receive, except where required by law.
All categories of personal information described in this policy exclude text messaging opt-in data and consent, which will not be shared with third parties.
Opting Out of Text Messages
You may opt out of receiving text messages from Omnivir at any time by replying “STOP” to any text message you receive from us. You may also contact us directly to request removal from SMS communications.
Consent
By providing your phone number and opting in, you expressly consent to the collection and use of your personal information for text messaging as described in this Privacy Policy. Consent is not a condition of purchase and may be withdrawn at any time.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no data transmission or storage system can be guaranteed to be 100% secure, we continuously work to maintain and improve our security practices.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites or services. Omnivir is not responsible for the privacy practices, policies, or content of those third parties. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. International Users
If you access our website from outside Canada or the United States, please be aware that your information may be transferred to, processed, and stored in jurisdictions with different data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Omnivir
Website: https://www.omnivir.com
Sharing of Personal Information:
OMNIVIR will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from OMNIVIR at any time. To opt-out, you can reply “STOP” to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.